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Basic Troubleshooting Tips

Checking the Port LEDs

The front panel of the GA311 has four LEDs: one for each port speed option (10Mbps, 100 Mbps and 1000Mbps) to indicate which link is active, and one LED for data transfer status.

Before the port LEDs can provide troubleshooting information, the card must be connected to the network, and the network drivers for your particular operating system must be installed. See Basic Installation Instructions for more information.

The LEDs on the NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 indicate the condition of link:

Figure 3-2

Verify that the card status LEDs operate as described in the table below:

Table 3-2. GA311 Port LED Activity
Label
Activity
Description
DATA
Blinking
On
Off
Brief bursts of data detected on the port
Streams of data detected on the port
No data detected on the port
1000
On
Off
Good 1000 Mbps Gigabit Ethernet link
No 1000 Mbps link; possible link at different speed, possible bad cable, bad connector, or configuration mismatch
100
On
Off
Good 100 Mbps Gigabit Ethernet link
No 100 Mbps link; possible link at different speed, possible bad cable, bad connector, or configuration mismatch
10
On
Off
Good 10 Mbps Gigabit Ethernet link
No 10 Mbps link; possible link at different speed, possible bad cable, bad connector, or configuration mismatch


NETGEAR, Inc.
http://www.netgear.com
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