Convo 1 Outbound
open /profiles/ticket/1
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type css=textarea.reply > I'd like to require our workers to always use HTML mode for replies in > Cerb. Right now we have to select 'Switch to Markdown' on every reply. Is > there an option to make this the default for everyone? Hi Alessio, Each worker can configure that preference with these instructions: 1. Click your name in the top right 2. Select 'settings' 3. Under 'While replying:' check the box for 'Always switch to HTML mode' 4. Save changes We don't have a global preference for this yet where admins can set the default for everyone. I'll check with the developers to see if that's something we can do in the next update. #signature #cut #comment @Milo How difficult would it be to create a global preference for HTML mode on replies? Fiaflux wants workers to reply in HTML by default without each worker having to configure the preference.
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